Luxury Hotel Manager - Premium Boutique Property in Bali

Join B Hotel Kuala Lumpur as we expand our luxury hospitality footprint to the vibrant island of Bali. We are seeking a dynamic and experienced Hotel Manager to lead our premium boutique property in one of Bali’s most sought-after locations—Canggu. This isn’t just a job; it’s an opportunity to be part of a growing hospitality brand known for its commitment to excellence and guest satisfaction.

As the Hotel Manager, you’ll be the backbone of our operations, ensuring seamless day-to-day management, from overseeing front desk operations to managing housekeeping and maintenance. You’ll work closely with our team to deliver exceptional guest experiences, all while leveraging industry-leading tools like PMS (Property Management System) and CRM (Customer Relationship Management) software.

If you’re a seasoned professional with a proven track record in managing luxury boutique hotels, we invite you to bring your expertise to Canggu and help us set new standards in hospitality.

📋 Tanggung Jawab Pekerjaan

• Oversee daily hotel operations, ensuring high standards of cleanliness, safety, and guest satisfaction.
• Manage front desk operations, including check-ins, check-outs, and guest services.
• Supervise housekeeping and maintenance teams to ensure timely and efficient service delivery.
• Coordinate with dining, spa, and other service departments to maintain seamless guest experiences.
• Monitor and analyze performance metrics using PMS and CRM software to drive continuous improvement.
• Ensure compliance with health and safety regulations, as well as local laws and hotel policies.
• Develop and implement strategies to enhance guest loyalty and repeat business.
• Lead and mentor the hotel team, fostering a culture of excellence and teamwork.

🎓 Kualifikasi & Syarat

• Minimum 5 years of experience in hotel management, preferably in a luxury or boutique setting.
• Proven track record of successfully managing all aspects of hotel operations.
• Strong knowledge of PMS and CRM software, with experience in using tools like Guestline or Revinate.
• Excellent communication and leadership skills, with the ability to inspire and motivate teams.
• Certification in hospitality management or a related field is a plus.
• Fluency in English and Bahasa Indonesia is required.
• Understanding of local regulations and cultural nuances in Bali is a significant advantage.
• Ability to work in a fast-paced, high-pressure environment with a focus on detail and guest satisfaction.

🛠️ Keahlian

Lowongan Terkait